Terms of Service
These Terms of Service ("Terms") govern your use of the website at www.manamnetworks.com and related services offered by Manam Networks ("Manam Networks," "we," "us," or "our"), a technology company based in Dallas–Fort Worth, Texas, United States.
1. About Manam Networks
Manam Networks designs, deploys, and operates LLM-powered interactive voice response (IVR) systems, intelligent call routing, and voice automation for businesses. Our services include voice AI agents, hybrid IVR solutions, telephony integration, and related professional services.
Contact: hello@manamnetworks.com
Business address: 8643 Anacua Rd, Frisco, TX 75035, United States
2. Acceptance of terms
By accessing our website or using our services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use our website or services.
3. Website use
You agree to use our website only for lawful purposes. You may not:
- Attempt to gain unauthorized access to our systems or data
- Interfere with the operation or security of the website
- Use the website to transmit malware, spam, or unlawful content
- Misrepresent your identity or affiliation with Manam Networks
4. Services and client agreements
Professional services are provided under separate statements of work, master service agreements, or order forms that define scope, fees, service levels, and support. If there is a conflict between these Terms and a signed client agreement, the signed agreement controls for that client relationship.
5. Voice and messaging services
When you call a phone number operated by Manam Networks or receive SMS from us or on behalf of a client:
- Standard message and data rates from your carrier may apply.
- SMS programs require opt-in consent where required by law. Reply STOP to opt out.
- Calls may be processed using automated systems including speech recognition and large language models.
- Service availability depends on telephony carriers, internet connectivity, and third-party platforms.
6. Intellectual property
The Manam Networks name, logo, website content, software, prompts, and documentation are owned by Manam Networks or its licensors. You may not copy, modify, or distribute our materials without written permission.
7. Disclaimers
OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VOICE AND AI OUTPUT MAY BE INACCURATE; CLIENTS ARE RESPONSIBLE FOR REVIEWING CRITICAL BUSINESS FLOWS.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANAM NETWORKS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE WEBSITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM, WHICHEVER IS GREATER.
9. Indemnification
You agree to indemnify and hold harmless Manam Networks from claims arising from your misuse of the website or violation of these Terms, except to the extent caused by our gross negligence or willful misconduct.
10. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Disputes will be brought in state or federal courts located in Collin County, Texas, and you consent to personal jurisdiction there.
11. Changes
We may update these Terms from time to time. Continued use of the website after changes constitutes acceptance of the revised Terms.
12. Contact
Manam Networks
8643 Anacua Rd
Frisco, TX 75035
United States
hello@manamnetworks.com